ACCOUNT HELP

Account

Can't remember login detail

If you don’t remember your email or username, go to password reset and enter possible email addresses you own. When you enter an email that’s registered with Etchify, you will see a message telling you the  reset email was sent.

Can't reset password

Old email address?

You need access to the email address on your Etchify account to open the password reset link we email you.

If you don’t have access, here are some options:

  • Regain access to the email address if possible
  • Create an account and start fresh
How can I log into my account?

Press the log In button at the top right of the screen or go to https://etchify.com/login

What should I do if my account got disabled?

If you get an email or error message that your account’s disabled, it’s likely due to the following reason.

Suspected fraudulent activity

If we detect any possible fraudulent activity on your account, or anything else that violates our terms and conditions, we disable it.

How do I get my account back?

If you feel there’s been some confusion, you can contact us.

Note: You may need to provide proof of account ownership, and even purchase or payment details in some cases. It’s good to have these ready.

Don't see what you're looking for?

Don't see what you need?

Contact us about any questions or problems you have, and we’ll make sure to answer it as soon as possible

Contact us about any questions or problems you have